Payments and Discounts

How do I know if my payment was successful?
Once you have successfully completed the payment, you will be shown a confirmation page from Emma and you will receive an order confirmation by email. In th...
Tue, 10 Jan, 2023 at 8:49 PM
Which payment methods can I use?
We accepts a variety of payment methods in our online store. You can choose between: Credit and debit card (Visa and Mastercard) Paypal Dividebuy (intere...
Thu, 22 Dec, 2022 at 12:39 PM
How do I pay for an order with Dividebuy?
We accept Dividebuy as a payment method to pay later. Please remember to spend responsibly - sometimes deferring or splitting payments is not always the bes...
Tue, 10 Jan, 2023 at 8:45 PM
How do I pay for an order with my credit or debit card?
We accept Mastercard and Visa credit and debit cards. Paying with your credit or debit card is easy: After you have added the products you want to your sho...
Tue, 10 Jan, 2023 at 8:38 PM
How do I pay for an order with Paypal?
Paying with Paypal is easy. After you have added the products you want to your shopping cart and applied a discount code, you can proceed with your order by...
Tue, 10 Jan, 2023 at 8:45 PM
Why was my payment declined with any payment method?
We work with independent payment service providers. Therefore, Emma has no control over why your payment was declined. Here are some tips on what to do if a...
Fri, 23 Dec, 2022 at 10:44 AM
What is strong customer authentication?
At Emma, we want to help ensure the security of everyone we do business with. One way we do this is to prevent the unauthorized use of cards - especially on...
Fri, 23 Dec, 2022 at 10:51 AM
Why was my credit or debit card payment declined?
A card payment may be declined for several reasons. If your payment has been declined, check whether one of these most common reasons could apply: 3DS auth...
Thu, 29 Dec, 2022 at 12:43 PM
Why was my payment with Paypal declined?
A payment with Paypal may be declined for several reasons. If your payment was declined, you may need to: Confirm the email address associated with PayPal....
Thu, 29 Dec, 2022 at 12:44 PM
Why was my payment with Dividebuy declined?
We’re sorry that your application was declined. Unfortunately, we have no influence over the credit decision and we’re unable to find out why your applicati...
Tue, 27 Dec, 2022 at 5:34 PM