Once you have successfully completed the payment, you will be shown a confirmation page from Emma and you will receive an order confirmation by email. In this email you will find details of your ordered products, your shipping and billing address and confirmation that the payment was successful.

If you see a message or page indicating the payment has failed, the payment didn´t get through and the order was not confirmed. We ask you to try again with the same payment method or use one of the other options available. If you see the order confirmation page but don't receive an email, please double check on the order confirmation page that you've spelled your email address correctly - it's also worth checking your junk mail. If you've checked and you're still unsure, please contact our customer service who will be happy to look into this for you.