A card payment may be declined for several reasons. If your payment has been declined, check whether one of these most common reasons could apply:

3DS authentication not completed within 15 minutes. The payment has expired due to inactivity. Please try again with the same card or use a different one.

Insufficient funds. The payment has been declined by your bank. Please try a different card or contact your bank for further support.

If your payment was declined, you may need to:

Make sure the card has been activated.

Double check the inserted card number, expiration date and security code.

Ensure that 3D Secure (Visa Secure or Mastercard Identiy Check) is enabled for your card.