My Order
You can sleep right away but we recommend waiting up to 2 hours for the mattress to become fully expanded.
Tue, 19 Oct, 2021 at 11:58 AM
After purchasing your mattress, please contact the customer service team for all changes that are needed including address change, mattresses size changes, ...
Wed, 17 Jan, 2024 at 12:13 PM
After purchasing your mattress, please contact the customer service team for all changes that are needed including address change, mattresses size changes, ...
Fri, 15 Dec, 2023 at 12:06 PM
Need assistance? Please feel free to contact us via our chat function (ChatBot) located at the bottom right of your screen. If you find that your needs aren...
Wed, 17 Jan, 2024 at 12:18 PM
The Emma mattress is packed with convenience in mind. Just unbox, roll the mattress out, remove the plastic wrap, and you're ready for sleeping!
Tue, 19 Oct, 2021 at 11:58 AM
If you would like to cancel your order, our customer service team will be happy to help you. Simply contact us through the chatbot option. This service is c...
Fri, 15 Dec, 2023 at 12:11 PM
We hope that every customer receives their welcome pack but we understand that packing mistakes can happen. If you happen to experience this, please contact...
Fri, 15 Dec, 2023 at 12:13 PM
In the welcome booklet, you will find information on how to unbox the Emma mattress, along with other FAQ´s and information.
Tue, 19 Oct, 2021 at 11:57 AM
In order to experience optimal comfort, we recommend that the mattress is not left in the box any longer than 4 weeks.
Wed, 17 Jan, 2024 at 11:17 AM
After purchasing your mattress, please contact the customer service team for all changes that are needed including address change, mattresses size changes, ...
Fri, 15 Dec, 2023 at 12:19 PM