Once the refund has been initiated by us, the Dividebuy team will process your refund and inform you by e-mail when it is complete. This can take between 3-10 working days to process. Upon receipt of the notification email, it usually takes 3-5 working days to reach your bank account (depending on your bank).

The remaining instalments will be cancelled and the amount already paid will be refunded to you within a few days. If you return part of your order, the remaining instalments will be reduced by the returned amount in equal parts. If the amount returned is greater than the remaining instalments, Dividebuy will refund the difference.

For any questions related to your Dividebuy order, please contact DivideBuy directly here.